Online review management service
Review management that protects your reputation
Reviews decide which local business gets the call. DuoEra watches your reviews and rating week over week, shows you what customers keep mentioning, and drafts thoughtful responses for you to approve.
What our review management covers
- Your review count and rating tracked over time, next to your local competitors.
- The services and themes customers mention most, so you know what you are known for.
- Response drafts for new reviews, written for your approval before anything is posted.
Responses written with patient privacy in mind
For healthcare practices, a review response must never confirm that the reviewer is a patient, even when they say so themselves. Our drafts never mention visits or treatment, and we never store reviewer names. We read review text only for the services it mentions.
You stay in control
Nothing is posted in your name without a human approving it. If you want more reviews, we give your business its own review link to share with customers yourself, so that contact stays between you and them.
Built for local practices
DuoEra is a done-for-you marketing service for local businesses that live on their reputation. We work with businesses across the United States, and every plan includes a live dashboard and a plain-English monthly report.
Start with a free audit
See exactly where you stand before you pay anything, with zero commitment.